Pink23 Bellagio Las Vegas, Las Vegas

The Name is Bond, James Bond

What do James Bond and ITIL have in common?

Both are on her majesty’s (not so secret) service to save the world from bad guys and, well…IT process management bad practices too!

In the late 80’s, the CCTA (Central Computer and Telecommunications Agency) of the British government introduced a set of comprehensive IT service management best practices, in the form of a library, with a goal to significantly strengthen the government’s IT capabilities. The library known as the IT Infrastructure Library (ITIL) consisted of over 40 books. Shortly after its inception Pink Elephant asked the CCTA permission to share the library with the world and to create a certification program. The rest as they say, is history…

We are very proud of our pioneering spirit! Since Pink introduced ITIL education and certification to the world, ITIL has evolved through several different phases, but is still recognized as the world’s most respected set of IT service management best practices.

Licence To Fulfill
Pink23’s program includes everything ITIL, PLUS numerous other subjects that provide guidance for business frameworks and methodologies such as Lean, Agile, DevOps, organizational change management, business relationship management, and more.

Our annual conference is highly rated for many reasons, and one is the super spirited and fun energy attendees enjoy. For this year’s theme we call upon James Bond and “Licence to Fulfill” to show how IT organizations can use the methodologies mentioned above to fulfill their mission of provide optimal business value.

The World’s Best ITSM Conference Program
For almost three decades, others have tried, but no one else comes close to providing you with the same extraordinary and content-rich, comprehensive IT service management conference experience.

Join us to gather with like-minded IT professionals to both network with old friends and make new ones. Engage in thought-provoking, and interesting discussions – while enjoying the highly spirited and fun, one-of-a-kind electric energy of Pink’s annual event!

Who Should Attend?
There is something for everyone at Pink23 – strategic, tactical, and operational. The program offers a comprehensive, power-packed, multi-track program and is particularly relevant for:

C-Level, including CIOs/CTOs/CSOs
IT Directors, VPs
IT Service and Support Managers
IT Infrastructure Managers
DevOps Managers
IT Asset Management Managers
Process/Practice Owners
Senior Support Analysts
Quality Managers
Service Level Managers
Project/Program Directors and Managers
IT Auditors, IT Consultants
IT Suppliers/Vendors
Anyone seeking to understand why and how to implement best practices according to ITIL, Lean IT, Agile, Scrum or DevOps
And, anyone who is interested in building and managing a truly business focused IT organization